Store Policies

When you register, place an order, contact us or use our website, we may collect information such as your name, mobile number, email address, delivery address, order details and shopping preferences.

Your information may be used to manage your customer account, process orders, arrange delivery, provide customer support, send order updates and improve your shopping experience.

We do not sell or rent customer personal information.

Information may be shared with courier partners, payment providers or other service providers where required to process your order or operate our website.

We take reasonable measures to protect customer information from unauthorized access, misuse or disclosure.

Your mobile number may be used to send order confirmation, shipping updates, delivery information and customer support messages.

By placing an order through our website, you agree to provide accurate customer, contact and delivery information.

An order may be cancelled or rejected if the product is unavailable, payment is unsuccessful or incorrect information is provided.

Product prices displayed on the website may change from time to time without prior notice.

Discounts, offers and promotional prices may be available only for a limited period.

We make reasonable efforts to display product information, colours, sizes and images accurately.

Actual product colour may vary slightly depending on lighting, photography and device screen settings.

Orders may be processed using the payment methods available on the website.

Customers are responsible for providing correct payment information while completing an order.

Cancellation requests should be made before the order is packed or dispatched.

Once the order has been dispatched, cancellation may not be possible.

Orders are normally processed after confirmation of the order and payment where applicable.

Processing time may vary during festivals, special offers, public holidays or high-order periods.

Estimated delivery times depend on the delivery location and courier service.

Delivery may take longer due to courier delays, weather conditions, public holidays or other circumstances beyond our control.

Shipping charges, if applicable, will be displayed before completing your order.

Free shipping may be available for qualifying orders or promotional offers.

Customers should provide a complete and correct delivery address, including mobile number, street details, city, state and pincode.

We are not responsible for delivery delays caused by incomplete or incorrect addresses provided by the customer.

Where tracking information is available, customers may receive courier or shipment details after dispatch.

Eligible products may be requested for return or exchange within 7 days from the date of delivery.

To be eligible for a return or exchange, the product should:

• Be unused and unworn.
• Be returned in its original condition.
• Include original tags and packaging where applicable.
• Not be damaged, washed or altered by the customer.

For hygiene and product-safety reasons, certain products may not be eligible for return.

This may include innerwear or other products clearly marked as non-returnable at the time of purchase.

If you receive a damaged, defective or incorrect product, please contact us as soon as possible with your order details and supporting photos where required.

Approved refunds will be processed after the returned product is received and inspected.

Refund processing time may depend on the original payment method, bank or payment provider.

Product exchanges are subject to availability of the requested size, colour or replacement product.

If the requested replacement is unavailable, another available option or refund may be offered where applicable.

Return shipping responsibility may depend on the reason for the return.

For damaged, defective or incorrectly supplied products, please contact customer support before returning the item.